A highly enthusiastic individual with a 6-year experience as a Customer Support Associate handling phone calls, emails and chats; and another 6-year experience as an ecommerce Virtual Assistant with customer focused approach and has exceptional communication skills. Familiar with Terapeak and Zik Analytics for Product Research. Moreover, with an experience in Customer Service, Order Fulfillment, Supplier Negotiation, Importing Process and Product listing for eBay, Shopify, Dropshipzone and Amazon Australia.