Geri Delos Santos

GERI DELOS SANTOS EXECUTIVE (Real Estate ASSISTANT Wholesaling/Dispositions) Individual with real estate, airline, telecommunication, and recruitment background searching for an administrative assistant position to exercise knowledge of the industries. WORK EXPERIENCES KC Pro Homebuyers [Oct 2020 - Present] Executive Assistant to the CEO/ Dispositions Associate Market investment properties to buyers Create marketing pieces that get emailed out to our buyer's list Follow up with buyers effectively and consistently Schedule showings and provide access details CONTACT INFORMATION Create new buyer contacts to develop and grow our existing buyers list Find and skip trace A-list investors Sell properties prior to a predetermined deadline Foster and maintain existing buyer relationships -- Strategize and provide suggestions to improve Dispo process Rocket Station, LLC TN Homebuyers | AL Homebuyers (May 2018 - Dec 2020) www.linkedin.com/in/anngeraldinedelossantos/ Realtor's Assistant/ Dispositions Assistant Prepare all listing materials: Listing Agreement, seller's disclosures, pull online property profile, research old MLS listings and etc. Obtain all necessary signatures on wholesale contracts, listing agreements, and assignment contracts (Transaction Desk/Docusign) Submit all the required documentation to the office broker for file compliance via Skyslope/Paperlesspipeline Acting as a liaison and first point of contact to all inquiries from potential investors Coordinate showings when requested Cold-call investors and top buyers in the area (CEO, President) to market our off-market deals Draft all email marketing blast using Mailchimp and submit them for approval Input all listing information into MLS and update as needed GERI DELOS SANTOS EXECUTIVE ASSISTANT (Real Estate Wholesaling/Dispositions) Coordinate and discuss our deals with realtors and investors on behalf of the disposition manager Input all necessary information into client databases and transaction management systems such as Mailchimp, Podio, and Teamwork Skiptrace investor buyers including individuals behind LLC's and possible buyer leads to be added to our buyers' list Ran comps to determine As-is and ARV of a property Design and layout of marketing posters, flyers, and email templates using Canva and Adobe Photoshop In charge of client databases management, lead generation, setting up showings, lead follow up and all office administration Social Media marketing and management Virtual Asst. | Appointment Setter [Mar 2019 - Jun 2019] Researched the property and its owner from the county records Published the listing on Facebook to reach even more people and answer all inquiries about listing Created contract proposals and provided multiple deal offer options by utilizing the Deal Analyzer tool Obtained fair market rent, tax data, and total market value of a property from the county records Set up the appointment with the seller of the house Handled the back and forth emailing between the seller and the investor to find the best time for a meeting with the homeowners Skip traced returned postcards and cold-called the leads Researched the comparable listed properties within the area using MLS or other real estate platforms like (Zillow, Realtor, Redfin, and Icomps) PSG Global Solutions (PDS Tech) [April 2016 - December 2016] US Level 3 Senior Recruiter Sourced, reviewed resumes and credentials for appropriate skills, experience, and knowledge about position requirements Conducted pre-screening interviews over the phone and filtered candidates for open positions Maintained all pertinent applicant and interview data in ATS (Applicant Tracking System) Onboarded new employees to become fully integrated GERI DELOS SANTOS EXECUTIVE ASSISTANT (Real Estate Wholesaling/Dispositions) Convergys Philippines Inc. (AT&T) [November 2011 - August 2015] Cust. Svc. Specialist/Commitment Specialty Desk/ Case Team Officer Handled customer complaints, billing, and general inquiries with the highest degree of courtesy and professionalism. Offered alternative solutions to retain customer business In-charged with follow up calls to ensure customers previously reported issue had been resolved Provided immediate resolution for customers who were affected by the outage and other service problems Assisted customers in tracking missing or stolen devices using a locator apps and features that were previously added to their account Processed customer requests to block/unblock reported stolen or missing devices. Alorica Pacific Rim (US Airways) [June 2006-August 2011] Reservations Agent/Customer Service Desk Supervisor Responsible for helping customers with ticketing reservations and reissues Provided customers check-in and luggage restrictions Advised flight details on passengers inquiring about flight departures and arrivals Being a point of escalation for all customer service issues Motivated and encouraged agents through positive communication and feedback GERI DELOS SANTOS EXECUTIVE ASSISTANT (Real Estate Wholesaling/Dispositions) EDUCATION BACKGROUND College [-] Far Eastern University Bachelor of Science in Psychology High School [-] Valenzuela Christian School Elementary [-] Valenzuela Christian School SPECIALIZATION&TOOLS REAL ESTATE RECRUITMENT MS Word Fieldglass MS Excel Salesforce MS Powerpoint ATS Gmail UPS ATS Google Docs Google Sheets Google Forms Google Photos Google Drive Zoom, Skype, Slack Ring Central Phone TeamWork MailChimp Podio REI Blackbook Canva TLO Truepeoplesearch MLS (TN, AL, OH) Transaction Desk Authentisign Skyslope Paperless Pipeline Zillow,Realtor, Redfin Airtable Adobe Photoshop TELECOM Telegence Clarify CRM System X Snooper DLC AIRLINE Sabre QIK System Seatguru