Gerard Paul Maglipon

GERARD PAUL T. MAGLIPON - -  2443 Singkwang, Purok 12A, St. John Bucana, Davao City OBJECTIVE My main objective is to be part of a company that can help me grow as an individual in both personal and professional aspects, and that I can help in return with my determination, diligence, and ingenuity. PERSONAL DETAILS Date of Birth : Aug 15, 1994 Marital Status : Single Nationality : Filipino SKILLS Can type approximately 50 words per minute at the very least Guaranteed fast and keen-learner Able to work under pressure even with a strict, rapidly changing schedule Possessing interpersonal communication skills is both written and verbal approaches Well experienced in customer relations Possessing an exceptional, verifiable talent for ensuring customer satisfaction EDUCATION - Holy Cross of Davao College, Inc. Bachelor of Science in Business Administration - Marketing Management - Agro Industrial Foundation College of the Phil. High School EXPERIENCE 12/2014 01/2017 Teleperformance Philippines Customer Service Representative Vodafone - Took inbound calls, handled email queries 2 Years 1 Month 2017 - 2019 Acadsoc ESL Tutor Taught English language to Chinese students online. 2+ Years 03/2020 09/2020 Sutherland Global Services Customer Service Representative AT&T - Took inbound calls 6 Months 09/2020 04/2022 Conectys Philippines Customer Service Representative Gelato - Handled incoming Chat + Email Support 1 Year 7 Months REFERENCE Freanne Mae Tayco - "Ibex Global" Customer Service Representative- Kristopher Rey Suizo - "Conectys Philippines" Supervisor- Katrina Marie Perez - "Awesome OS" Supervisor- GERARD PAUL T. MAGLIPON