Gerard Paul Maglipon

My main objective is to be part of a company that can help me grow as an individual in both personal and professional aspects, and that I can help in return with my determination, diligence, and ingenuity.

I've been in the BPO industry for 5 years as a Customer Service Associate, Technical Support Representative, and Email & Chat Support Representative.

I also became a Subject Matter Expert and assisted newly hired representatives.

Worked for well-known telecommunications companies such as AT&T, T-Mobile and Vodafone.

I believe that my strong customer service experience will make me a very competitive candidate.

Here are some of the highlights of my qualifications and background:

• I strive for continued excellence.

• Experienced in selling, promoting, and advertising products.

• Experienced in customer relations.

• Possessing exceptional verifiable talent for ensuring customer satisfaction.

• Can type approximately 50 words per minute at the very least.

• I'm able to work under pressure even with a strict, rapidly changing schedule. 

• Guaranteed fast and keen-learner.

• Possessing above average interpersonal communication skills in both written and verbal approach.

Additionally, I possess personal qualities that make me an ideal candidate.

I work well independently and require very little direct supervision to successfully complete my job. I enjoy communicating with people and finding solutions to meet their needs. Moreover, I am an energetic worker who is able to give as much effort and dedication to my job.