Geraldine Imee Almonia

GERALDINE IMEE KIAO ALMONIA Purok 5 Zone 10 Upper Carmen Cagayan De Oro City Philippines 9000 Contact Nos- E-mail:-SkypeID: airwitch13                           PERSONAL DATA CIVIL STATUS :Single CITIZENSHIP:   Filipino BIRTHDAY       : January 28, 1984    LANGUAGES    :  English / Filipino AGE    :34HEIGHT             :   5’0’’ GENDER :FemaleWEIGHT:   123 lbs RELIGION        :     Roman Catholic EDUCATIONAL ATTAINMENT College Degree                                       Last Attended: October 2009        Bachelor of Science in Computer Science                 St. Michael’s College Quezon Ave. Iligan City Secondary Degree                   Year Graduated: March 2002 St. Michael’s College Tibanga, Iligan City Primary Degree                    Year Graduated: March 1998 Mary Infant Jesus School Sabayle St. Iligan City SEMINARS ATTENDED         CISCO Beyond Borders Dynasty Court Hotel, Cagayan de Oro City Microsoft Licensing Dynasty Court Hotel, Cagayan de Oro City Accelerate Profitable Growth Through IT Solutions Caprice Grand Hotel, Cagayan de Oro City EMPLOYMENT HISTORY Company          : Demand Science Position            : Virtual Telemarketer Inclusive Date :      October 22, 2018 – December 11, 2018 Virtual Telemarketer Responsible for generating interest by promoting contents and services in behalf of our clients. Responsible for prospecting, pre-qualifying, and generating new leads to suffice the campaign requirement of our clients. Company          : Grand Teton Professionals Position            : Appointment Setter Inclusive Date :      August 14, 2018 – October 14, 2018 Appointment Setter Responsible for contacting leads over the telephone to generate appointments. Offer funding services and credit repair. Company          : Concentrix Corporation Position            : Product Support Representative (Voice and Non-Voice) Inclusive Date :      May 13, 2013 – March 18, 2018 Product Support Representative They assist customers by identifying technical problems and resolve computer-related problems, researching answers, guiding customers through corrective steps, or even making sales in certain situations, such as encouraging customers to upgrade to better products, or services. This job is very important because Product Support Representatives are the ears and voices of the company. Company          : McNeil Call Center Solutions Position            : Appointment Setter Inclusive Date  :      January 2013 – April 2013 Appointment Setter To communicate with the private individuals by phone to describe products and services to possible clients. To increase and develop the targeted sales campaign. Company           : Cagayan de Oro Medical Center Position             : HR Secretary / IT Administrator Inclusive Date   :      April 16, 2010 – January 31, 2012 HR Secretary Responsible in creating a professional environment through accurate production of correspondence, messages and office records. Projects a professional knowledge and maintains actions in a diplomatic and confidential manner. Responsible for managing the office efficiently. IT Administrator Responsible in managing the Information Technology System of the hospital and other related computer processes. Company          : Mindanao Sanitarium and Hospital Position              : HR Student Assistant Inclusive Date   :      November 22, 2006-April 15, 2010 HR Secretary Responsible updating and filing of employees 201 file. Making and answering phone calls. TRAININGS CONCENTRIX CORPORATION Basic Product Training-Cisco Linksys November 27, 2012 – December 28, 2012; April 15, 2013 – May 12, 2013 MINDANAO SANITARIUM AND HOSPITAL (Radiology Dept)                     (On-the-Job-Training) April 2002– June 2002 SKILLS           Technical Skills General administrative tasks Excellent written and oral communication Able to remain patient and calm in frustrating situations Customer service Multi-tasking