Gerald Abala

Professionally, I've built a solid foundation in customer service, technical support, and sales support with more than 6 years’ experience. My career journey has equipped me with strong problem-solving skills, ability to manage multiple requests, prioritize task and maintain calm in challenging situations and a customer-focused approach. I've honed my ability to address and resolve client issues effectively, has deepened knowledge of troubleshooting and technical solutions and has allowed me to contribute to strategic sales initiatives and enhance customer satisfaction. Experienced in proving exceptional customer support in various industries including retail, banking and technical sales accounts