George Rimando Jr.

GEORGE RIMANDO JR. Medical Virtual Assistant - - www.linkedin.com/in/george-jr-rimando-162459a9 EDUCATION PROFILE Bachelor of Science in Nursing I am familiar with different CRMs including CareSmartz 360, SmartCare and Pines City Colleges 2003 - 2007 AxisCare (caregiver scheduling). Update ADLs and IADLs of clients in their charts. Acquire client and caregiver data using Jotform, SignWell and BoldSign. Arranged files of caregivers like driver’s license, social security and car insurance in OneDrive and upload on appropriate CRM. Used Home Care Pulse Training and TelescopeHR to conduct online caregiver training and Nurse Licensure Exam Passer in 2009 assist them if they encounter errors. Made inbound and outbound calls regarding caregiver application, client concerns and potential leads’ inquiries about our company. Made videos and PPT to assist our company with caregiver training using Canva. Used Trello to organize data and made my EXPERTISE Caregiver Scheduling Administrative Tasks Receptionist CEO and other officemates aware of important communication. WORK EXPERIENCE Pines City Doctors Hospital Nurse Appointment Scheduling Worked in different departments in the Hospital including Medical Transcription Dialysis, Emergency, Delivery, OR, etc. Managing EHR Call Handling Intake Onboarding Compliance HIPAA Certified Eligibility and Benefits Insurance Verification Data Entry 2009 – 2011 OB-GYN, Pediatrics, Geriatrics, Orthopedics, Psychiatry, Tech-Synergy Transcription Philippines 2011 - 2016 Quality Assurance Editor/Direct Uploader Review and verify completed medical transcriptions against original audio to ensure perfect accuracy, correct grammar, punctuation, terminology, and formatting in line with industry and organizational standards. Directly upload final approved transcripts into electronic health records (EHR) or designated systems in a timely manner, ensuring patient confidentiality and compliance with internal protocols. Quick Script Medical Transcription/Direct Uploader Edit dictated medical reports and also uploads the finalized, quality‑assured transcripts directly into an EHR. - Social Media Management Terry’s Florist and Patricia’s Petals - Call Center Agent TOOLS AxisCare SmartCare CareSmartz 360 WellSky Trello Asana Monday.com ClickUp Ring Central Agent of flower order gatherer in the U.S., who is a middle‑man service—often negotiating with a local florist— that collects customer orders across all time zones, negotiates with florists to maximize company profit, manages refunds when deliveries fail, and forwards undelivered orders for resolution. FREELANCE REAL STATE VIRTUAL ASSISTANT - I coordinated outreach to buyers and sellers—including FSBO, expired, and wholesale/investor leads—using RingCentral and Skype, and enhanced communication by generating effective messages with ChatGPT and You.com. I managed CRM entries (Ixact, Prospect, Trello), scheduled client appointments, and maintained websites OpenPhone (WordPress), social media (Canva, Meta Business), and Otter AI documents (PandaDoc). Additionally, I leveraged research Fireflies AI HubSpot Carework Postable Mailchimp Home Care Pulse Training tools (Stellar MLS, iD4me, BeenVerified) to enrich lead information, handled data entry, and follow-up to ensure smooth transactions. This reflects a robust blend of sales outreach, digital tool proficiency, client coordination, and administrative management. Flawless Family Home Care February 2024 - May 2025 MEDICAL VIRTUAL ASSISTANT Telescope HR This is a Home Care located in Pontiac Illinois and we eClinicalWorks offered our services to LaSalle, Grundy and Livingston Epic NextGen County. I handled scheduling using CareSmartz 360, SmartCare and AxisCare. I acted as the training manager using Telescope HR and Home Care Pulse Training to give Dropbox online training to caregivers and have them gain Canva certificates. Compiled caregiver driver’s license, social Meta Business Availity JotForm SignWell BoldSign security and car insurance to OneDrive and uploaded to proper CRM. Handled calls for caregiver call offs and substitution, patient concern’s and potential leads, who can become clients. Dealt with office documents using JotForm, SignWell and BoldSign. Used Google Spreadsheet to compute for VA billing (Veterans) and sent it to Paradigm Seniors. Reviewed caregiver care notes to look Microsoft Office for errors and HIPAA violations and edited them. Helped OneDrive compile care notes to be submitted for state survey and Google Sheets Google Drive our company passed them. Checked eligibility and benefits. REFERENCES: Jessica Armour (CEO Flawless Family Home Care) - Stacee Wheat (CEO Flawless Family Home Care) - Flawless Family Home Care Office Number -