I am known for my determined approach to operations, strong work ethic, and prioritization of punctuality in fulfilling duties, which has earned me the trust and respect of both colleagues and clients. My experience in a leadership role within a customer support environment has equipped me with the skills to analyze data, report findings, measure progress, develop proposals that meet client needs, manage communication with staff and clients, and provide administrative support, all while delivering top-notch service.
Web Research Services
Data Processing Services
Data Entry
Data Formatting and Cleansing
Outsource Back Office
Customer Support
Ecommerce
Specialist Digital Skills
Create email signature
Set-up Social Media Accounts (Facebook, Instagram, Twitter, Pinterest and Linkedin)
Manage Social Media Accounts
Create Social Media posts
Facebook Ads
Keyword research
Customer Success Management
Appointment Setting / Scheduling
Social Media Marketing
Email Copywriting
Administrative / Virtual Assistance
Basic graphic design
Travel Management which includes developing itinerary, hotel booking, flight booking, quotation, transport arrangement.
I am also proficient in using a number of tools like:
Customer Management System
MindTickle
Pro Quote
Microsoft Office
Google Suites
Social platforms: Facebook, Instagram, Linkedin, Youtube, Tiktok
Designing tools: Canva, Adobe, Inkscape, Coreldraw, Pixlr
Shopify
Amazeowl
Junglescout
𝑴𝒚 𝒗𝒂𝒍𝒖𝒆 𝒑𝒓𝒐𝒑𝒐𝒔𝒊𝒕𝒊𝒐𝒏
My ability to efficiently complete tasks and effectively manage my time sets me apart, along with my strong organizational skills.
✔ Crafting a professional and one-of-a-kind brand identity for email marketing.
✔ Formulating social media updates by merging artwork, visual representations, charts, and written material.
✔ Publishing the material on your chosen social media channels on a daily basis