Highly motivated E-Commerce Director with expertise in navigating and joining a constantly evolving online sales market. Experience in a vast array of online marketplaces, SEO, retail dropshipping, product deployment and supply chain knowledge along with a multi year background in online/retail customer service management.
Notable Skills Include:
Excel/Power Pivot
Work Process Training and Documentation
Project/Time Management
Amazon FBA Administration
Amazon Vendor Central Administration
Walmart Seller Administration
Walmart Supplier Administration
Ebay Administration
GTIN Registration
GXS Opentext Catalogue
Commercehub Onboarding/Maintenance
Email Communication Techniques
Customer Service Resolution and Process Planning
Etiquette Training
HR Documentation/Procedure Planning
Department Planning and Guidance
Product Database Consulting
ERP Recommendations and Consult
Strategic Marketing Plans/Consultation
Financial Consult Work
Customized Sales Logs
New to Market Product Launch Planning
International Shipping and Logistics
Familiarity with E-commerce Sales Tax Requirements in the US, Japan, Australia, The UK and Canada
Along with this List, I currently have familiarity with an Additional 50+ E-Commerce Platforms (25+ Big Box Retailers)