George Andrew Margallo Lita

Hello, My name is George Andrew M. Lita and I am sending this letter to show my interest in applying to your company as an Executive Virtual Assistant. With almost 13 years of experience in BPO, I already handled different tasks and roles such as: • Customer Service - answering phone calls, assisting customers with their concerns, debtor collections, etc. • Data Entry and General Admin - entering data, numbers, entering bills and charges, emailing, etc. • Accounting - charges and payroll, also used Quickbooks. • Lead Generation - appointment setting, outbound sales and cold calling. • Virtual Assistant - attends to client's emails, check their calendars, manage meetings and flights, call their customers and address issues. • Asst. Operations Manager – handling almost 200 employees, making sure that they are always on top of their tasks. With these experiences, I was able to develop good communication skills, leadership skills, computer literacy with up to 60 words per minute typing skills, analytical skills, problem solving skills, the initiative to proactively address issues and concerns and good attention to detail. Looking forward for an interview with you at your most convenient time. Thank you. Regards, George Andrew M. Lita