Genevieve Pearl Panio

With over 6 years experience under my belt, I am the PERFECT contractor for your project.

I’ve worked as a Customer Service Representative for over 5 years. I’ve provided phone support; assist customers in solving several technical issues as well as concerns regarding billing and credit cards, shipment, account statuses, refunds, compensations, and a lot more.

I’ve also worked as a Human Resource Specialist, Data Entry Clerk and as a Virtual Assistant since 2015. My responsibilities include:

• Data collection (email, phone number, social media account, company name, etc)
• Online Research
• Lead generation
• Data Entry
• Google calendar management
• Organizing files
• Manage some social media accounts such as Instagram and facebook
• Performed administrative task
• Provided chat support (Olark Chat)
• Provided email support (Zendesk)
• Appointment Setting
• Search for passive candidates
• Pre qualify applicants
• Review applicant’s resume
• Interview applicants through Skype
• Propose applicants as a qualified candidate to the client
• Assist in the overall hiring process
• Sourcing projects that focus on identifying, recruiting and forming excellent and longer relationships with the company’s clients as well as candidates.

With the skills I have cultivated for the past years, I believe that it can be tapped and contribute to your philosophy of service to your clients.

I pride myself on providing the highest quality of work, and will never complete a project until the client is 100% satisfied