Genevieve Bequiso

A Virtual Assistant with over 10 years of experience in customer service, e-commerce management, and administrative support. I specialize in Shopify management, Amazon onboarding, and chat and email support, and I’m excited about the opportunity to assist you in streamlining your operations and growing your business.

I’ve had the pleasure of supporting clients across various industries, from e-commerce stores to customer service teams. My strong communication skills, paired with my keen attention to detail, allow me to manage customer queries efficiently, update and optimize product listings on Shopify and Amazon, and ensure that all administrative tasks are handled with precision.

Some of the services I offer include:

• Shopify Store Management: I’ll manage your Shopify store from top to bottom—handling product listings, updating inventory, processing orders, and ensuring your store’s layout is user-friendly to boost sales and customer satisfaction.
• Customer Support (Chat & Email): Providing fast, friendly, and professional support through live chat or email, I’ll handle customer inquiries, resolve issues, and ensure a positive experience to keep your clients coming back.
• Amazon Seller Central Management: Navigating Amazon Seller Central can be tricky, but I’ve got it covered! I’ll assist with account setup, managing listings, updating product details, and optimizing your store to improve visibility and sales.
• Product Research & Listing Optimization: I’ll help you discover the best-selling products and optimize your listings with effective keywords and detailed descriptions to attract more buyers and boost conversions.
• Order Fulfillment Support: I’ll take care of tracking orders, ensuring timely deliveries, and coordinating with suppliers, so you can focus on scaling your business without worrying about logistics.
• Inventory Management & Stock Updates: I’ll track your inventory levels in real-time, update stock levels, and send timely alerts when it’s time to reorder, so you never run out of products or overstock.
• Email Marketing Campaigns: Whether it’s creating email templates or managing campaigns, I’ll help you craft compelling emails to engage your customers, increase sales, and build lasting relationships with your audience.
• Scheduling & Calendar Management: Managing your schedule and appointments is a breeze with me on your team! I’ll help organize meetings, coordinate with clients, and set reminders for important deadlines.
• Content Creation & Social Media Management: From creating blog posts to managing social media profiles, I’ll ensure your content is engaging, your social media presence stays active, and your brand message is consistent.
• Data Entry & Organization: I’ll take care of all your data entry needs, from updating customer details to organizing files, ensuring that your information is always accurate and accessible.
• Sales & Customer Insights Analysis: I’ll track customer behavior, analyze sales data, and provide insights to help you make informed decisions, optimize your marketing efforts, and grow your sales.
• Product Photography & Editing: Need stunning photos for your Shopify store or Amazon listings? I’ll help with editing, optimizing, and showcasing your products in the best light possible.
• Order Returns & Customer Complaints Resolution: I’ll handle order returns, refunds, and customer complaints with professionalism and tact, ensuring your customers feel heard and satisfied.
• Shopify Store Setup & Customization: I can set up your Shopify store from scratch, customize it to match your brand, and ensure all the settings are optimized for a smooth and seamless shopping experience.
• Amazon Onboarding Support: I’ll assist with getting your Amazon store up and running by guiding you through the entire process—from account registration to product listings and setting up fulfillment methods.
• Vendor & Supplier Communication: I’ll handle communications with vendors and suppliers, ensuring timely shipments, managing orders, and keeping track of contracts and agreements.
• Marketplace Analysis & Competitor Research: I’ll monitor market trends, perform competitor analysis, and give you actionable insights to keep your business ahead.
• Financial Tracking & Invoicing: I can help track expenses, manage invoices, and ensure your financial records are up to date, making bookkeeping a breeze and keeping your business organized.