Geneve Anne Colina

I'm an aspiring and dedicated individual who is a quick learner and is always keen to learning new things. I have a 2-year experience in providing sales, technical and billing assistance to a wide range of customers within the US and Canada.

My strongest skills include corresponding with clients through email and chat. I have experience in using Freshdesk and HelpOnClick and would love to acquire fresh knowledge in using a new platform and master it eventually.

In my previous company, I started out as an Account Specialist and became part of the Quality Assurance team shortly after my regularization period. I was responsible for reviewing and evaluating the agents' output according to the guidelines set by the company which supports that I am a detailed-oriented and results-driven individual. I can dedicate at least 40 hours per week to the company; full time. Or according to your most convenient schedule.

Looking forward to working with you soon!
Geneve Colina

"aspera ad astra"