I have experience in management, marketing, sales, and client satisfaction. I am a hardworking Customer Service Representative with more than 10 years of experience working with multiple calling software. Trained in project and time management, proven multitasking abilities, excellent communication, planning, and prioritization skills. Great working with stressed, confused, and upset individuals in need of benefits information and supportive guidance to navigate through systems. Committed to maintaining professional relationships with clients to increase profitability and drive business results. My main goal on a daily basis is to make sure that I am doing better each day and learn new things. I am very positive and I strongly believe that when you work as a team you get great results. Learn as much as possible from all life experiences; be successful in all work environments by giving 110% in all assigned duties and responsibilities. Provide myself a decent financial stability and have a home full of love and comprehension.