Genel Gordon

My extensive customer service experience through slack, live chat, email, inbound and outbound phone calls, as well as my work from home and call center background makes me the perfect candidate for any given customer service task. I am eager to dive into new projects, I am self-motivated and I can work on my own initiative. I am goal driven and ardent professional with years of experience in the Customer Care industry at varying levels. My experience ranges from handling day-to-day processes for customers to supervising the diverse team as well as providing administrative duties to ensure efficient operations of the office. I am an excellent and fluent communicator as well as I pay keen attention to details. I am highly motivated and multi-faceted in that, I work well both as a part of large and small teams and individually. It is critical to retain your customers by providing quality after sales support that reassures the customer and builds their confidence/loyalty in the company. I am also dedicated to working hard to fulfill company and projects goals. I am eager to learn so that I may broaden my skills and expertise. I look forward to all opportunities designed to highlight my organizational and leadership qualities.