Gemma Lyn Mayol

GEMMA LYN P. MAYOL PROFESSIONAL SUMMARY Highly organized and proactive Administrative and Virtual Assistant with extensive experience supporting executives, managing operations, and coordinating administrative workflows in both corporate and virtual environments. Skilled in calendar and email management, project coordination, communication handling, and document organization. Recognized for maintaining confidentiality, improving efficiency, and providing seamless executive and team support in fastpaced settings. CORE COMPETENCIES Executive & Administrative Support | Calendar & Email Management | Office Administration | Project Coordination | Meeting & Event Scheduling | File & Document Management | Data Entry & Reporting | Communication & Interpersonal Skills | Confidential Record Handling | Recruitment Assistance | Task Prioritization | Microsoft Office | Google Workspace | Time & Workflow Management PROFESSIONAL EXPERIENCE • Project Management Analyst / Executive Virtual Assistant eMedia Works (Upwork Client) | Feb 2021 – July 2025 − Supported executive teams in project management, scheduling, and progress tracking across multiple departments. − Managed executive calendars, email correspondence, and coordinated internal and external meetings. − Prepared confidential reports, maintained organized digital filing systems, and ensured timely project deliverables. − Partnered with HR to screen candidates, schedule interviews, and support onboarding activities. − Processed and verified weekly payroll reports and maintained accuracy in payment tracking. − Handled urgent administrative requests and ensured deadlines were consistently met. − Provided remote executive assistance, improving communication flow and administrative efficiency. • Personal Assistant Emirates Specialities Co. LLC – Dubai | Feb 2012 – Feb 2020 − Provided direct administrative and executive support to management, including travel arrangements, calendar scheduling, and meeting logistics. − − − − Prepared sales reports, presentations, and correspondence for management review. Monitored office operations, maintained files, and ensured smooth coordination between departments. Identified opportunities to improve administrative processes and implemented approved changes. Maintained professionalism and confidentiality in handling sensitive information. • Receptionist / Document Controller Future Vision Steel Construction Contg. LLC – Dubai | Oct 2008 – Nov 2011 − Managed document control systems, ensuring accurate filing, retrieval, and distribution of records. − Prepared quotations, correspondence, and client communications in a timely manner. − Assisted with customer service support, handling inquiries and follow-ups effectively. − Supported project teams by maintaining compliance with document control procedures. • Accounting Staff / Bookkeeper C. A. Ponce & Co. CPAs – Cebu | June 2006 – June 2008 − Prepared financial statements, ledgers, and journal entries for accounting accuracy. − Monitored accounts payable and receivable, ensuring accurate reporting and data integrity. − Assisted finance managers with audit preparation and report generation. EDUCATION Bachelor of Science in Management Accounting University of San Carlos – Cebu, Philippines | Graduated March 2006 CERTIFICATIONS & TRAINING QuickBooks Online Certified User – Intuit (2025) Xero Advisor Certification – In Progress (Expected 2025) TECHNICAL SKILLS Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) • Google Workspace (Docs, Sheets, Drive, Calendar) • QuickBooks (Certified) • Xero (In progress) • Bookkeeping • Canva • Zoom • Slack • Asana • Dropbox KEY STRENGTHS Dependable • Detail-Oriented • Excellent Communication • Discreet & Trustworthy • TeamOriented • Adaptable to Change • Strong Time Management • High Initiative