Gelmarie Castro

An experienced virtual assistant on online property management (Airbnb, VRBO, Hostaway, TripAdvisor, Peerspace).

Aside from my experience in Property Management. I've been also in customer service for over three years and am eager to enter the world of freelancing! Aside from my experience in customer service and virtual assstant, which includes technical troubleshooting, bill explanations, ticket creation, and light sale. I am basically a blank canvas waiting to be filled with new information and experiences!

I am very enthusiastic about learning new skills and am open to any opportunities that may arise. I am confident that with a positive attitude, hard work, and the right resources, I will be able to learn and do my job.

• English Communication Skills

• Experienced in chat, phone, and email support

• Tech Savvy

• Superior typing and data entry skills

• High level of professionalism and confidentiality.

• Ability to multi-task with excellent attention to detail.

• Experienced in using Zendesk, Gorgias.

• Shopify Order Fulfillment

• ShipBob and 3PL