I have over ten years of experience in the operations of a business. I have solid experience as a Chief Operations Manager/Senior Operations Manager for the last 5 years. I am skilled in strategic planning, process/system analysis, and client or account management. Currently, I am working as a Chief Operating Officer of a multi-million dollar company providing virtual assistant service to many US companies. I have been communicating with executives of the company, such as the Chief Marketing Officer, Chief Sales Officer, and the Chief Executive Officer, to collaborate on company plans and resolve company-wide issues and concerns. In my current role, I oversee the operations of more than 300 employees. I directly handle 8 Account Managers and co-managing the HR/Recruitment department. I understand financials and always aim to think of ways to increase the company's earnings.
I was also the Operations Manager of 2 eCommerce companies selling supplements and wellness essentials in the United States, Canada, and other countries. Both companies increased their annual sales by 20-30% with my leadership. I have excellent project management skills, organizational skills and am very keen on details. I can work within any US time zones.