Am a Management post graduate with 11 years experience in the telecom industry below mentioned are some of the expertise like Managing customer grievances,Customer retention along with Market Research, Stock Management, Customer correspondence,Monthly MIS reports for customer grievances, Promotional activities, Revenue generation, administration and sales, Repair Inventory Management, Indirect selling over phone and showroom, Organizing interdepartmental meet for various activities, Individual progress and growth plan details for each month, Maintain Quality and productivity details for the team and Action plan for non-performance.