Gea Sapolmo

GEA A. SAPOLMO Prk. Paghidaet, Brgy. Fabrica, Sagay City, Negros Occidental Philippines-- Objectives: To gain practical experience in a professional setting where I can contribute my enthusiasm, willingness to learn, and skills while developing my career path. To secure an administrative assistant position where I can apply my experience in office management, scheduling, and Microsoft Office tools to support daily operations and improve team efficiency. Professional Summary Detail-oriented and proactive Virtual Assistant with over 6 years of experience in administrative support, customer service, and remote work. Adept at managing schedules, handling client communication, and using productivity tools to streamline operations. Strong English communication skills, expert in Microsoft Office, and able to multitask efficiently in fast-paced environments. Committed to delivering high-quality, timely, and professional virtual support. Work Experience Remote Administrative Assistant / Receptionist Lost Link Group / Blu Nova | November 2018 – April 2025 Managed daily calendar schedules, appointment bookings, and client follow-ups. Answered phone calls and emails with professionalism and accuracy. Maintained digital files and updated internal records. Remote ESL Teacher Acadsoc | October 2018 – January 2019 Taught English to international students in one-on-one online sessions. Created personalized lesson plans and conducted student assessments. Maintained clear communication with students and supervisors. Customer Service Representative Transcom Worldwide Philippines Inc. | January 2013 – July 2018 Handled inbound calls and resolved customer concerns in a professional manner. Maintained records of customer interactions using CRM systems. Assisted with billing, account inquiries, and technical troubleshooting. Service Crew Red Ribbon SM | August 2011 – November 2011 Provided excellent customer service in a fast-paced food service environment. Handled cash register, orders, and food preparation. Service Crew Jollibee Libertad | January 2011 – June 2011 Provided excellent customer service in a fast-paced food service environment. Handled cash register, orders, and food preparation. Education Bachelor of Science in Mechanical Engineering (Undergraduate) University of Negros Occidental - Recoletos High School Diploma, Holy Infant Academy, Cadiz City Elementary Graduate, Emmanuel Christian Academy, Sagay City Key Skills Virtual Administrative Support Email and Calendar Management Microsoft Office (Word, Excel, PowerPoint) Online Communication Tools (Zoom, Skype, Gmail, Google Docs, Ring Central) Basic Troubleshooting Customer Service & CRM Systems Attention to Detail & Organization Social Media Scheduling (Basic) Fast Learner and Self-Starter Personal Information Birthday:March 22, 1990 Age: 35 Birthplace: Cadiz City Height: 5’1” Weight:82 lbs. Father: Rogelio C. Anasarias Mother:Amelda J. Anasarias Religion:Roman Catholic Civil Status: Married Nationality:Filipino Reference Mr. Daryl Atenor HR Representative, Lost Link Group / Blu Nova 📞- Ms. Brenda Cuna Supervisor, Transcom Worldwide Philippines 📞- Acknowledgment I hereby certify that the information provided above is true and correct to the best of my knowledge and belief. I understand that any false information may disqualify me from employment consideration. Signature: _________________________ Name: Gea A. Sapolmo