I am Gea Sapolmo, a dedicated and versatile professional with experience in customer service, administrative support, and remote work. Over the years, I have developed strong communication skills, a keen eye for detail, and the ability to multitask effectively, which have all contributed to my success in various roles, including as a home-based receptionist, ESL teacher, customer service representative, and service crew member.
My journey began in customer-facing roles, where I learned the importance of empathy, patience, and clear communication. Working as a customer service representative at Transcom, I handled a wide range of inquiries and concerns, often under pressure, which taught me to remain calm and solution-oriented in fast-paced environments. This experience refined my problem-solving abilities and strengthened my commitment to providing exceptional service.
As an ESL teacher for Acadsoc, I embraced the challenge of educating students remotely, helping them build their confidence and language skills. This role enhanced my ability to explain complex information clearly and adapt my communication style to meet the needs of different learners. It also strengthened my time management and organizational skills as I balanced teaching with other responsibilities.
In my home-based receptionist role at BluNova, I honed my administrative capabilities, managing schedules, coordinating communications, and supporting team operations efficiently. I am proficient in Microsoft Office and comfortable using various digital tools to streamline tasks and maintain productivity in remote settings.
What sets me apart is my genuine passion for helping others and my proactive attitude. I thrive in roles where I can contribute to a team’s success by supporting day-to-day operations and enhancing customer experiences. I am highly self-motivated, adaptable, and eager to learn new skills, making me a reliable asset in any virtual or in-person environment.
I am excited about opportunities that allow me to leverage my diverse skill set and continue growing professionally. Whether supporting customers, assisting teams, or teaching, I bring dedication, a positive mindset, and a commitment to excellence to every task.