Gayathri Madhan

I am a confident and self-motivated professional, with nearly 4 years of experience as a Senior Contract Administrator at Hewlett Packard, and hold a Post-Graduation Diploma in Business Administration specializing in Human Resources.

I have hands-on knowledge in working in a multicultural environment across Contract Management, Quality Assurance, Audits, Reporting & Documentation, Training/ Mentoring & Development, Client Relationship Management, Customer Management, Data-driven decision making, Time Management, and Process Analysis.

Client relationships are valuable to me. Because it allows us to build relationships, offer results and maintain ongoing business relationships.

Please find below the list of my achievements:

• Merit of receiving Process Excellence Award Certificate

• Demonstrated excellence in the documentation Process and exhibited strong leadership skills evidenced by the achievement of objectives

• Essayed a stellar role handling customer management, process management, and relationship management

• Efficaciously served as an active contributor and enhanced the team performance through multi-tasking, problem-solving, and decision making

• Proven strengths in exceeding customer expectations under challenging scenarios. Potential to create new avenues.

• Enhanced customer satisfaction from 85% to 98% and realized 100% on-time delivery of assigned projects