Gautam Paneerselvam

GAUTAM P Technical Writer Location: Bangalore, India Phone: - Alternate number: - Email:-Highly accomplished Technical Writer with 9+ years of experience, specializing in User Manuals, Installation Guides, Configuration Guides, and API Documents for B2B software. Holding a proven track record of successfully producing high-quality documentation and collaborating effectively with both onshore and offshore clients. Seeking a challenging role to leverage my skills in a quality-driven and stable workplace, contributing to the achievement of company goals while further advancing my professional development. Skilled at collaborating with cross-functional teams to ensure accuracy and clarity of technical content. Skills • • • • • • • • • • • MS Word, PowerPoint, Excel Oxygen XML Editor Arbor Text Editor DITA AWS DevOps Canva, Free Cam Snagit, Murf.ai Publication Manager, XMetal Git, VS code, Doc-as-code Isodraw JIRA, Confluence Work History October 2022 to Till Date - Technical Writer USEReady Technology Pvt. Ltd., Bengaluru Project: Pixel Perfect (Tableau dashboard report export - On-prem (Linux/Windows) & Cloud) • Conducting research to understand technical concepts, products, and processes by interviewing engineers, developers, and other stakeholders to gather necessary details. • Updating and maintaining consistency across documents to reflect the latest product changes. • Creating and revising documents including user guides, admin guides, SOWs, training materials, FAQs, and license agreements. • Experience working in banking, financial services and medical projects. • Working in an agile environment throughout the Software Development Lifecycle (SDLC), proactively engaging with SMEs for feature updates. Project: Pixel Perfect API Documentation • Creating detailed API documentation for JSON and XML feature configuration files, covering endpoints, HTTP request methods, URIs, response bodies, error messages, parameters, headers, request payloads, flowcharts, and response payloads. • Collaborating closely with the development team to ensure the accuracy and completeness of API documentation. • Testing API endpoints and validating the corresponding responses using Postman. • Familiar with JSON and REST APIs. • Interviewing SMEs to gather technical information and clarify complex functionalities. • Publishing finalized documentation on SharePoint for internal access and reference. • Exposure to the following tools: Git/Github. Project: STORM (SaaS based Tableau migration tool) • Working closely with the product owner to create user manual documentation. • Testing the tool and drafting step-by-step usage instructions for end users. • Publishing the output on STORM documentation site embedded within the product. • Tools used: MS Word, PowerPoint, Snipping tool, JIRA, Confluence, SharePoint. June 2021 to September 2022 - Technical Writer AKKODIS Technologies India, Bengaluru Project: Xerox • Had created quick user guides, installation guides, product specifications, software user and admin guides, and release notes. • DITA based authoring for documentation. • Captured screenshots and created illustrations to support procedures for easy understanding. • Conducted brainstorming sessions to train junior and associate technical writers. • Tools used: Oxygen XML Editor, Xerox DocuShare, Snagit. March 2020 to May 2021 - Technical Writer Umlaut Pvt. Ltd, Bengaluru Project: Training User Manual • Had created and revised user manuals, training materials, FAQs, release notes, and online help guides for in-house users. • Worked in an agile environment to incorporate the latest changes provided by the development team. • Developed instructional videos using Camtasia. • Created PowerPoint presentations and training materials to support in-house L&D and IT teams. • Published the output on the LMS site. • Tools used: MS Word, MS PowerPoint, Canva, Camtasia, Adobe Illustrator, Free Cam. October 2017 to February 2020 - Technical Writer Capgemini Technologies Service, Bengaluru Project: DELL EMC storage products XtremeIO, Unity, and PowerStore: • Had significant exposure to the creation and revision of Data in Place (DIP) conversion user guides, Hardware Information Guides (HIG), and hardware removal/installation guides. • DITA based authoring for user guides in compliance with the Dell Style Guide. • Wrote feature descriptions for release notes. • Published outputs in multiple languages on the Dell Support Site. • Interacted and coordinated with SMEs, developers, and engineers to ensure product accuracy and on-time delivery. • Adapted to changes based on new requirements from software development teams. • Gained a strong understanding of the DDLC and SDLC processes. • Tools used: XMetal. June 2016 to September 2017 - Technical Writer L & T Technology Services, Bengaluru Project: Airbus • Had created technical illustrations of aircraft assemblies by interpreting engineering drawings and 3D models, supporting the development of aircraft technical manuals such as the AMM (Aircraft Maintenance Manual), IPC (Illustrated Parts Catalog), and SB (Service Bulletin). • Tools used: PTC Product View, Creo View, ZAMIZ, PVAR, 3D Jump, Arbor Text Editor. Education June 2011 to May 2015 – B.E Aeronautical Engineering Mohamed Sathak Engineering College, Anna University, Keelakarai Personal Information • • • Date of Birth: 08/02/1993 Nationality: Indian Marital Status: Married Certifications • • Udemy: ➢ DITA XML for Technical Writer ➢ REST API Documentation ➢ JSON and XML API Documentation AAPTA TDS: ➢ PTC Arbor text Epic Editor, Adobe Frame Maker, Iso Draw, and Adobe Illustrator ➢ ATA-100, I Spec 2200, and S1000 D ➢ AMM, CMM, and IPC manuals About Myself I am passionate about traveling and love exploring new places, especially through their authentic local cuisines. Being an avid movie and TV show enthusiast, I often note down interesting destinations and dishes featured onscreen to add to my travel bucket list. I prefer traveling independently rather than through agencies, as it allows me to immerse myself in the local culture, interact with people, and understand their way of life. I enjoy speaking with locals to learn about their lifestyle, traditions, and heritage. Motorcycle riding is another passion of mine, and I have taken several memorable solo trips. These experiences, along with insights from films and travel, have helped me connect with like-minded people and share stories that inspire and educate. I also enjoy learning new languages and make an effort to speak the local language wherever I go, which helps me build deeper connections and appreciate the culture even more.