Gareth

I’m an experienced and reliable Customer Service Representative with over 5 years supporting customers in fast-paced, high-volume environments. I take pride in delivering efficient, compassionate service while resolving concerns quickly and maintaining strong client relationships.

In addition to my customer service background, I’ve spent the last 4 years honing my skills as a freelance remote transcriptionist/captioner—producing accurate, confidential closed captions for a range of industries including medical, corporate, and media. I’m detail-oriented, tech-savvy, and committed to delivering quality work on time, every time.

I'm currently exploring new opportunities where I can combine my customer service and transcription skills in a supportive, team-oriented environment.