Gamaliel Jethro Rafil

Gamaliel Jethro Gutierrez Rafil Block 25 Lot 28 Deca Homes Cabantian,  Davao City-- Objective: To be one with the company in achieving their goals and objectives in terms of good business-client relation and by providing outstanding customer service. Core competencies Strong Customer Service Skills in spoken or written English Proficient in MS Word, Excel and PowerPoint Able to work under pressure Easily adaptable to changes Open to criticism for improvement Educational Background: Elementary : Ateneo de Davao University McArthur Highway Matina, Davao City 1995 - 2001 Secondary: Philippine Women High-school Juna Subdivision Matina, Davao City 2005 - 2006 College: Mindanao Medical Foundation College R. Castillo street, Davao City 2016 – 2020 Course: 4th year undergraduate of B.S. Medical Technology Work Experience: PowerFactor Philippines Davao City June 2011 – January 2012 Outbound Sales Representative / Appointment setter for Heartcheck America Sutherland Global Services Davao City January 2012 - July 2012 Customer Service Representative for Netspend Prepaid Debit Cards Opinionology Davao City July 2012 - November 2012 Market Researcher Sutherland Global Services Davao City November 2012 – May 2013 Technical Support / Retention Team for Norton Anti-Virus LOVO Davao City May 2013 - October 2013 Outbound Sales Representative / Prospector Convergys Philippines Cebu City October 2013 - January 2015 Customer Service Representative for Amazon Retail on Phone, Email and Chat Convergys Philippines Cebu City January 2015 - April 2016 TSR/CSR/SALES support for Comcast  Ibex Philippines Davao City April 2016 – October 2016 Billing/ Tech/ Sales representative for At&t ISM Conectys Philippines Inc. Davao City September 2017 – October 2018 Customer Service Representative for ItWorks Global on Phone, Email and Chat