- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Location:
- San Pedro Sula, Cortes, Honduras
- Experience:
- 8 years
Gadiel Nathan Cruz Sequeira
12/11/1996
Age: 29 years
2017-Present
Studying System Engineering
Universidad Nacional Autónoma de Honduras
-
Bachelor in Science and Humanities
Instituto Técnico Tridentino
-
Primary School
Future Path Bilingual School
San Pedro Sula - Honduras
San Pedro Sula - Honduras
San Pedro Sula- Honduras
Languages:
Spanish: Native
English: Advanced
Writing: 90%
Speaking: 90%
Reading: 95%
WORK EXPERIENCE
Customer Service & Sales Representative at Allied Global from Sept 2018 – June
2019
Customer Service Representative, Recruitment Agent and HR Talent Recruiter
at Knoah Solutions since June 2019 – May 2020
Customer Service Representative WAH at Alorica during a high season at a retailer
account from June 2020 – December 2020
Customer Service & Sales Representative at Concentrix, From January 2021 to April
2023.
Customer Service Representative at Itel during a high season at a retailer account
from August 2023 – January 2024.
CSR at Km2 from Feb 2024 to Jan 2025 at banking related account.
CSR at Ttec from Jan 2025 to June 2025 at remittance realted account.
Technical Support and Sales at Startek from June 2025 to January 2026.
Hobbies: Football, Videogames, arts like painting, music, movies and technology fan
Habilities :
o Follow the guidelines of the work as expected.
o Accountable for the actions taken.
o Modulation of emotional expresion in order to get a better customer
experience.
o Ease to solve problems quickly.
o Communication in order to solve issues.
o Ease of communication in team.
Objective:
Customer-oriented and highly motivated Customer Service
Representative with some years of experience in a fast-paced call center
environment. Seeking to utilize my exceptional communication and
problem-solving skills to provide outstanding customer support to grow
personally and professional in that way contribute to the success of the
company and the campaign.
