Gadiel Cruz

I’m a detail-oriented professional with experience in customer service, technical support, sales, and data management. I’ve worked with financial institutions handling account security and fraud-related cases, where accuracy, confidentiality, and adherence to performance standards were essential. I’m comfortable supporting customers through chat, email, and voice in fast-paced environments, managing multiple tasks at once while maintaining professionalism and quality. I adapt quickly to new tools and processes and take pride in being reliable, organized, and focused on delivering strong results.