Gabrielle Scott

Gabrielle Scott Flowood, MS 39232-- Work Experience Booking Officer Madison County Detention Center - Madison, MS March 2022 to February 2023 Gathers arrest and booking documentation, fingerprints, and mug shots. Processes incoming inmates and arrestee. Completes Inmates Status Screen, Phone Records, Bond Information and other booking information, obtains signatures, as required. Release inmates and arrestees from jail upon receipt of authorizing documentation. Return inmates property upon release or transfer to other agency or institution, obtains signatures, as required. Active Treatment Technician Trainee South Mississippi State Hospital - Purvis, MS March 2021 to February 2022 Assist patients with any activities. Provides them with their snacks. Take the Patients vitals daily and do 15 min checks on the patient. Provides a safe and supportive environment for the patients. Behavioral Health Technician Mill-creek Of Magee Treatment Center - Magee, MS March 2020 to February 2021 Assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens. Engage patients in activities and interactions designed to encourage achievement of treatment goals. Ensure the well-being of patients and provide a positive, supportive and structured environment. Assist in providing a safe, secure and comfortable environment for patients, significant others and staff. Customer Service Representative MAXIMUMS Federal - Hattiesburg, MS August 2019 to March 2020 Receive calls and assist consumers with enrolling in prescription plans and advantage planes Provides consumers with general information concerning, anything about Medicare. Customer Service Representative General Dynamics Information Technology - Hattiesburg, MS October 2018 to January 2019 40 hours weekly) Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Provide knowledgeable responses to escalated, high priority, or supervisor calls in a courteous and professional manner. Frequently attend educational seminars to improve knowledge and performance level. Manage large amounts of inbound calls in a timely manner Office Assistant - Department of Accountancy, Finance, and CIS Delta State University - Cleveland, MS January 2017 to April 2018 16 hours weekly) Assisted secretary of the Department of Accountancy, Finance, and CIS with running errands, scheduling exams and other administrative functions: filing, faxing, copying, and entering data. Served as a receptionist: answered inquiries via telephone and electronic communication, recorded messages, and greeted students and professors. Communicated with faculty, staff and students in a professional and amicable manner. Office Assistant - Department of Business Administration Coahoma Community College - Clarksdale, MS August 2015 to May 2016 12 hours weekly) Assisted Director of the Department of Business with grading papers, evaluating student work and other administrative functions: filing, faxing, copying, and entering data Served as a receptionist: answered inquiries via telephone and electronic communication, recorded messages, and greeted visitors Designed and created fliers for on campus events, including distribution to departments and common areas Regularly communicated with faculty, staff and students in a professional and amicable manner Education Master of Business Administration in Human Resource Management Delta State University - Cleveland, MS May 2019 Bachelor of Business Administration in Human Resource Management Delta State University - Cleveland, MS May 2018 Associate of Arts in Business Administration Coahoma Community College - Clarksdale, MS May 2016 Skills Computer: Proficient in Microsoft Word, Access and Excel Interpersonal: Dependable and flexible with ability to meet and exceed goals Adaptable and quick learner Behavioral Health Medicare ADLS