I’m a skilled remote professional with strong experience in customer support, virtual assistance, lead generation, appointment setting, and business development. I’ve worked across various industries including travel, tech, real estate, and manufacturing. At Dreamport (ASAP Tickets), I used tools like CMS, Apollo, Galileo, and Sabre to manage travel bookings and customer issues. I led lead generation campaigns at SC Industrial Gas Ltd using Apollo.io and social media ads, and managed business development operations at Skylight Cooperative using Trello for task tracking and project coordination.
I’m proficient in remote tools like Slack, Microsoft Teams, Trello, Google Drive, OneDrive, Dropbox, Freshdesk, HubSpot, and iLovePDF (for signing, merging, and editing documents). I bring a mix of technical know-how, communication skills, and real business impact to every project.