Gabriel Incierto Alino

With over six years of experience in information technology, system administration, and technical support, I am confident in my ability to contribute to your team’s success by delivering reliable IT solutions and ensuring seamless day-to-day operations.

Throughout my career, I have developed deep expertise in maintaining and troubleshooting hardware, software, and network systems. My background includes implementing security protocols, managing user support services, and optimizing system performance across a range of platforms. I take pride in my analytical thinking, efficient problem-solving, and ability to communicate complex technical concepts in a user-friendly manner.

In my current role at Optum, I play a key role in delivering responsive technical support and infrastructure management. I am proficient with tools such as Windows Server, Active Directory, Office 365, VMware Horizon View Client, Remote Desktop Connection (RDC), and ticketing systems like ServiceNow and Jira. These tools, combined with my commitment to continuous learning, allow me to provide high-quality service and system reliability.

I am excited about the opportunity to and contribute to your mission of delivering innovative and dependable IT solutions.

I welcome the opportunity to further discuss how my skills and experience align with your team’s goals.