Experienced and results-oriented administrative professional with over 3 years of expertise in providing stellar support in fast-paced environments. Skilled in streamlining processes, managing calendars and travel logistics, and collaborating with stakeholders to save costs and enhance productivity. Demonstrated ability to handle customer inquiries, resolve issues, and deliver personalized service to increase customer loyalty and retention. Proficient in CRM tools, Microsoft Office Suite, and virtual assistance. Committed to delivering excellence in customer service and positively contributing to team dynamics.