Funmilayo Louise Msonter Gafera

Are you spending too much time answering messages, organizing tasks, or keeping up with customer requests? That’s where I step in.

I’m a reliable Customer Support and Administrative Assistant who helps entrepreneurs and businesses:

✅ Provide timely, professional customer communication (email, chat, and client updates)

✅ Keep inboxes and schedules organized (prioritizing messages, managing calendars, setting reminders)

✅ Maintain accurate records, reports, and CRM updates

✅ Handle administrative tasks that free up your time to focus on growth

With a background in customer service and admin support, I understand the importance of clear communication, attention to detail, and keeping everything running smoothly behind the scenes.

My goal: to save you 5–10+ hours weekly while ensuring your customers and operations get the attention they deserve.

If you’re looking for someone dependable, organized, and proactive, I’d be glad to support you.

Skills

🔹Customer Support (Email & Chat)

🔹 Inbox Management

🔹 Calendar & Scheduling

🔹 Administrative Assistance

🔹 Client Communication

🔹 CRM Updates & Data Entry

🔹 Document & File Management

🔹 Airbnb / Short-Term Rental Support

🔹 Google Workspace (Gmail, Docs, Sheets, Calendar)

🔹 Microsoft Office (Word, Excel, Outlook)

🔹 Trello / Zoom / Slack

🔹 Virtual Assistant