Fritzie Rose Torres

I am a dedicated and results-driven professional with nearly seven years of experience as a Beauty Advisor and a strong background in customer service. Throughout my career, I have developed a passion for helping customers find the right beauty products while delivering an exceptional shopping experience. My expertise includes sales, product knowledge, and personalized customer consultations, which have contributed to my recognition as a Top 2 Beauty Advisor, achieving 100% growth versus the target.

Beyond my role as a Beauty Advisor, I also took on leadership responsibilities, including mentoring team members and playing a key role in the successful opening of a new store branch. From receiving stocks to arranging displays and creating strategic planograms, I ensured a smooth and organized launch that maximized sales and customer engagement. My ability to adapt to different responsibilities has strengthened my problem-solving skills and attention to detail.

In addition to my beauty industry experience, I have also worked as a Customer Support Representative for a year, where I honed my communication and problem-resolution skills. Assisting customers with inquiries, troubleshooting concerns, and ensuring their satisfaction has reinforced my ability to provide excellent service across different industries.

I also have experience in Shopify Product listing, demonstrating my capability to manage e-commerce platforms efficiently. I am well-versed in product uploads, descriptions, and optimizing listings to enhance online visibility. Additionally, my proficiency in Adobe Photoshop and Canva editing allows me to create engaging visual content, which is an asset in both retail and e-commerce settings.

With a strong background in customer service, sales, and e-commerce, I am always eager to take on new challenges and expand my expertise. Whether it's working in a retail environment, handling online platforms, or leading a team, I am passionate about delivering results and exceeding expectations.

I am continuously learning and open to opportunities that allow me to grow professionally while contributing to a company's success. If you're looking for someone with a deep understanding of beauty products, customer service excellence, and e-commerce management, I would love to connect!