FRITZIE ASUNCION
Self Intro Audio : https://voca.ro/1oL1ifCilkrD
Self Intro Video:
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WORK SUMMARY
5 years of experience as Virtual Assistant - UK and USA
16 months of experience in the BPO Industry – Technical Support
24 years of experience in the banking industry
Event’s Specialist
About Me
H
I am a highly competent, pro-active, well-organize individual
with invaluable experiences of working as part of a team in a
very demanding environment , even with less supervision.
I easily get along with people and able to establish good
working relationship. I also have managerial skills that can
WORK EXPERIENCE
Medical Virtual Assistant -- March 1, 2023 – March 30, 2025
Golden Hospice Care USA - Remote
deliver work efficiently. I have a positive outlook in any
- Initiate and maintain confidential medical files and records.
circumstances
- Complete insurance and other medical forms
- Check eligibility of patients for Hospice
- Send eligibility request to NE Billing.
EXPERTISE
- Encode all information of patients at Shared Folder
- Attend IDG meeting and encode IDG reports at Hospice MD
- Prepare NOE Billing Reports for Billing
Appointement Setting
Event’s Planning
Travel Arrangement
Administrative Tasks
Customer Service
Email Management
File Management
Insurance Verification
SKILLS
Canva
CapCut
Outlook
Google Calendar
Microsoft Office
Sage Accounting System
Senior Pay and Bill Coordinator – VA – January 25, 2021 – September 6, 2024
Zentar Health Care UK - Remote
=Maintain payroll information by receiving email of timesheets from nurses & healthcare
assistants every week,
- Detach the timesheet file and encode in the system.
- Validate summary of payroll files and check if there is any discrepancy that may arise in the
process of validation.
- Prepare uploading computed payroll files to the system to pay the nurses & healthcare
assistants
- Consolidate and aggregate the totals of the payroll files
- Forward service request reports for posting of transaction.
-.Prepare summary reports at the end of the day.
Administrative Officer /Events Coordinator -- July 1, 2019 – Oct 30, 2020
PHILIPPINE COLLEGE OF OPTOMETRIST
-Email management involve sorting and responding to emails, creating email campaigns, and
managing email lists.
-Organizing files, uploading files to a website, and backing up files.
-Responsible for submitting files to different government agency to have accreditations for the
different events of the organization.
-Project management involve creating project timelines, assigning tasks to team members, and
tracking project progress especially if there is an event like forum, conference or on-line
meetings.
-Event Coordinator responsible for the suppliers and over-all program of the events
Answering phones inquiries/questions from doctors/suppliers, handling complaints, and
following up with the doctors if there is an event/forum/conferences.
-Setting up appointments, scheduling appointments, and managing calendars
-Responsible for making travel arrangements. This can include booking flights, hotels,
and rental cars, as well as making sure of all the necessary documents for travel.
-Responsible for bookkeeping - invoicing suppliers, paying bills, bank transaction,
tracking expenses and preparing financial reports.
-Handle registration of the doctors who would like to become a fellow. Making sure
that all their requirements are complete and updated.
Technical Support Representative -- December 1, 2017 – May 24, 2019
VXI PHILIPPINES
- Provide customer support for Internet, VoIP phone, and email support for residential
owners in the USA
- Personal customer interaction and problem resolution to restore connectivity as
efficiently as possible.
- Advance troubleshooting into email issues and VoIP phone problems.
- Schedule technician visits when problem was beyond resolution by means of standard
troubleshooting procedures.
- Assure customer satisfaction through problem resolution or customer education.
- Identify and escalate priority issues per client specifications
- Assist customers in antivirus package installation.
Product Service Assistant ( Payroll Assistant) -- December 2012 - August 15, 2016
Transaction Processing DepartmentRetail – Payroll ProcessingSection
BANCO DE ORO UNIBANK
- Maintain payroll information by collecting, calculating, Check payroll files and send email messages clients through Lotus Notes.
- Detach the payroll file and checks the file layout, file content and the totals.
- Validate payroll file against the email advice of the client and closely coordinates
with branches/clients on any discrepancy that may arise in the process of validation.
- Prepare service request for uploading to Cash Card Online.
- Execute the TBGPay merge to consolidate and aggregate the totals of the payroll
files and logs as a batch.
ATM – Monitoring Analyst -- June 1992 – November 2012
ATM Management Division / ATM Monitoring Section
PCIBANK
- Regularly check status of ATM's to monitor machine effectiveness.
- Advice ATM Servicing Unit officer of ATM's noted low on documents
- Provide status update of cartridges at AMD Terminal.
- Perform host services at AMD Terminals by updating serial numbers of cash cartridges
previously entered, whenever an error in cash loading occurs.
- Perform total close-outs of all ATM’s (for system maintenance and report generation)
at 1 AM or when instructed by PCIAC.
H
EDUCATION
MASTERAL
PAMANTASAN NG LUNGSOD NG MAYNILA -)
Master in Business Administration (BBM-MBA)
BACHELOR
PAMANTASAN NG LUNGSOD NG MAYNILA -)
Bachelor in Business Management
PAMANTASAN NG LUNGSOD NG MAYNILA -)
Bachelor of Science in Computer Science
