Friday Ekemini Samuel

Are you looking for a professional and experienced freelancer who will handle your day to day customer challenge’s? Are you overwhelmed by your day to day managerial and administrative tasks? Are you struggling with your customers' reviews because your customers' complaints are not professionally handled? If yes, then you need me. Behind every successful business is an effective and professional virtual assistant who works behind the scene and keeps the organization growing successfully.

My name is Ekemini Friday, I am an exceptional, disciplined and purpose driven virtual assistant with over 3 years of experience. A great customer support rep, virtual assistant, data entry analyst, and a proofreader. You need me to take off the administrative stress off you so you don’t break down.

Administrative task such as handling inbound calls, transcribing minutes from audio to typed documents. Scheduling appointments, responding to customers emails and chats, managing contact list, preparing customers spreadsheets and keeping records and perform market research and lots more. I am trustworthy, dedicated, disciplined, a fast learner and an adherent follower of directives, apt response to clients complains or challenge. Just give me clear instructions and you will be amazed by my exceptional delivery.

My specialty are as follows;

Customer support

Data entry

File management

Proof reading

Book keeping and lots more

I am also proficient with the following tools.

Slack

Skype

Google drive

One drive

Drop-box

Microsoft word

Microsoft excel

WhatsApp

Google meet

Telegram

Trello

Zen-desk

Mail chimp

Google mail and lots more.

My client’s optimum satisfaction is my goal.