- Reply rate:
- -
- Availability:
- Part-time (20 hrs/wk)
- Location:
- Nairobi, Nairobi, Kenya
- Experience:
- 5 years
Contact-
www.linkedin.com/in/fridahnandwa- (LinkedIn)
Top Skills
Reservations
Opera
Opera Reservation System
Fridah Nandwa
IT
Nairobi County, Kenya
Experience
Sarova Hotels
1 year 9 months
Central Reservations Representative
February 2024 - Present (1 year 1 month)
Nairobi County, Kenya
i. Managing bookings and handling reservations.
ii. Coordinating room availability, responding to inquiries, assisting with
booking changes or cancellations, and ensuring the smooth operation of the
reservations system.
iii. Collaborating with different departments to enhance guest experiences and
provide support to customers.
Revenue Apprentice
November 2023 - January 2024 (3 months)
Nairobi County, Kenya
⮚ Working with Opera, Online Booking Engines, Website, Online Pay
Systems, etc.
⮚ Rate updates and uploads.
⮚ Checking the Cancellation and No Shows and updating them
accordingly.
⮚ Online content updates.
⮚ Report Scheduling.
⮚Online Production.
Revenue Intern
June 2023 - November 2023 (6 months)
Nairobi County, Kenya
⮚ Working with Opera, Online Booking Engines, Website, Online Pay
Systems, etc.
⮚ Rate updates and uploads.
⮚ Checking the Cancellation and No Shows and updating them
accordingly.
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⮚ Online content updates.
⮚ Report Scheduling.
⮚Online Production.
The Concord Hotels, Beach Villas, and Game Lodges
Information Technology Intern
March 2023 - June 2023 (4 months)
Parklands, Nairobi
⮚ Working with the Micros, Opera, Materials Control, Inforsun, Hotek, Arena,
and Suprema.
⮚ Conference setting.
⮚ Assist colleagues and Guests with emerging issues.
⮚ Seeing that everything tech running is as per.
Timetrax Computer Systems
Information Technology Technician
September 2021 - November 2022 (1 year 3 months)
Yaya Center, Nairobi.
⮚ Machine and/or Program setup and installation.
⮚ Network installation for various clients.
⮚ Servicing and maintaining clients’ machines, gadgets, and equipment.
⮚ Recommend products for clients and sometimes do delivery for them.
⮚ Teaching clients how to utilize and operate to the maximum.
⮚ Technician on-call.
⮚ Arranged and prepare work for fellow colleagues.
Galaxy Computer Systems and Electronics.
Cyber Operator
October 2019 - January 2021 (1 year 4 months)
Nyahururu, Laikipia County, Kenya
⮚ Typesetting
⮚ Scanning, Copying and Printing
⮚ Card designs
⮚ Maintenance and servicing.
⮚Avail and Repair for electrical accessories.
Laikipia AirBase Secondary School
Data Entry
January 2018 - April 2018 (4 months)
Nanyuki, Laikipia County, Kenya
⮚NEMIS data entry for the school.
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Timetrax Computer Systems
Information Technology Technician
August 2016 - December 2016 (5 months)
Yaya Center, Nairobi.
⮚ On-call technician.
⮚ Servicing and maintaining clients’ machines, gadgets, and equipment.
⮚ Recommend products for clients and sometimes fetch for them.
⮚ Teaching clients how to utilize and operate to the maximum.
Laikipia AirBase Secondary School
Information Communication Technology Technician
May 2015 - June 2016 (1 year 2 months)
Nanyuki, Laikipia County, Kenya
⮚ Preparation of the Computer LAB.
⮚ Part time computer Lessons for interested pupils.
⮚ School's Tech support.
Education
Jomo Kenyatta University of Agriculture and Technology
Diploma, Information Technology · (September 2013 - December 2015)
Laikipia AirBase Secondary School
Certificate, KCSE · (February 2008 - November 2012)
Laikipia AirBase Primary School
Certificate, KCPE · (January 2000 - November 2007)
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