A Professional Virtual Assistant/ Customer Service Representative dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative Individual possessing superb data entry, time management and customer service skills. Offering 4 years of experience providing quality administrative support to clients.
Some of my skills include -
Customer relations and communications
Meeting arrangements
Documentation and control
Scheduling and calendar management
Social media knowledge
Workflow planning
Filing and data archiving
Sorting and labeling
Administrative support
Report development
Customer and client relations
Multi-tasking
Program files maintenance
Employee timesheet processing
Recordkeeping
Document conversion
Travel planning
Report analysis
Multi-line phone proficiency
Executive presentations
Administrative support
Records management
Paperwork drafting
Spreadsheet management
Writing reports
Presentation design
Microsoft office
Data entry
Email accounts management
Form development and completion
Telemarketing
Negotiation and persuasion
Attention to details
Virtual assistance e.t.c