Frediswindo Abrasaldo

I’m a Technical Support Specialist who helps users solve a wide range of hardware, software, and network issues both onsite and remotely. I’m confident working with Windows systems, handling basic networking tasks like IP configuration and DNS setup, and using tools like TeamViewer, AnyDesk, Zendesk, Freshdesk, and Jira for support and troubleshooting.I’ve supported users across different industries, always aiming to fix problems quickly while keeping communication clear and user-friendly. I’m comfortable setting up workstations, installing and configuring software, setting up printers, antivirus, and troubleshooting connectivity issues.

I also have basic experience using CRMs like HubSpot, Zoho, Salesforce, and GoHighLevel to help manage client information and communication. In addition, I’ve worked with tools like Mailchimp, ActiveCampaign, and Snov.io to assist with simple email campaigns and contact organization.I enjoy solving tech problems, staying organized, and making sure everything runs smoothly behind the scenes. Whether working with a team or independently, I always aim to deliver reliable, efficient support that keeps users satisfied and systems up and running.