FRANZ ERRYL D. FERNANDEZ
B28 L17 Bellflower St., Metroville Complex, Brgy. San Francisco
Biñan City, Laguna--
OBJECTIVES
To be an employee in your company wherein I can utilize my God-given talent in communication, teamwork, problem-solving, technical, and self-management as well as the skills gained from my studies and work experience which can provide advancement towards my career.
SKILLS
Competent in establishing good relationship with networks
Knowledgeable and proficient in producing and designing complex business documents using Microsoft Excel, Powerpoint, Word
Well-versed in verbal and written communication in English and Filipino language
Effective in monitoring agents’ schedule adherence and thresholds while keeping high quality service experience
Executes accuracy and timeliness with deliverables
Excellent Mathematical Skills
EDUCATION
2013 – 2014De La Salle University – Dasmariñas
Bachelor of Science in Business Administration, Major in Entrepreneurial Management
2009 – 2013PAREF Southridge School
High School Diploma, March 2013
SEMINARS ATTENDED
April 2014Personal Development Seminar
Alumni Building, De La Salle University – Dasmariñas
August 2013Career Pathing
CBAA Building, De La Salle University – Dasmariñas
WORK EXPERIENCE
February 2017 – PresentSykes Asia Inc.
Reports Analyst - Intern
September 2016 – February 2017Sykes Asia Inc.
Real Time Analyst - Intern (VMUK IB)
February 2016 – September 2016Sykes Asia Inc.
Virgin Media UK (Sales Advisor)
August 2015 – February 2016Sykes Asia Inc.
Worldwide Corporate Center, Shaw Boulevard, Mandaluyong City 1552 Philippines
Virgin Mobile Canada (Customer Service Representative)
CHARACTER REFERENCE
References available upon request
