Franklin Ramirez

Franklin Ramirez I am a responsible and committed, a teamwork and resultsbased person, always looking to learn and improve. I am looking for new job challenges and experiences to continue growing as a person and as a professional. CONTACT INFORMATION Phone Number: - Email:-Address: 64th street #2b-10, Bogota Colombia PERSONAL INFORMATION Name: Franklin Leonardo Ramirez Marrero ID Number:- Date of birth: August 24th, 1999 Place of birth: Villavicencio, Colombia WORK EXPERIENCE EDUCATION Customer Service Representative Teleperformance, September 2017 - June 2018 Corporación Unificada Nacional de Educación Superior • Assisting customer needs and resolving requests Direction and production of audiovisual media 2020 - Present meeting the KPIs. based on the company's policies and needs while Trainer Agroindustrial School Teleperformance, June 2019 - February 2021 High School 2017 • On boarding and product training to new trainees on the company while developing their customer customer service skills in order to achive their REFERENCES excellence on the position and meet the KPIs. Logistic Coordinator Sophy Patarroyo Perfiles y Soluciones, April 2021 - November 2022 Bogotá D. C. Phone Number: - • Track and trace on different orders making sure the Rubi Marrero • Freight and billing verification to make sure the right Bogota D.C. Phone Number: - process is approved. correct process is followed.