Franklin Ogbusu

FRANKLIN OGBUSU WELCOME TO MY CUSTOMER SUPPORT WORLD INTRODUCTION AS A SKILLED CUSTOMER SUPPORT AGENT WITH YEARS OF EXPERIENCE, I BRING A WEALTH OF KNOWLEDGE AND EXPERTISE TO THE TABLE. I AM WELL GROUNDED IN PROVIDING TOP-NOTCH SERVICE AND ENSURING CUSTOMER SATISFACTION AT ALL TIMES. MY DEDICATION IN RESOLVING ISSUES EFFICIENTLY AND EFFECTIVELY IS NEXT TO NONE. I MAKE SURE TO EXCEED THE EXPECTATION OF CUSTOMERS. AS AN EXPERIENCED SUPPORT AGENT, YOU CAN RELY ON ME TO HANDLE ANY TOUGH SITUATION WITH PROFESSIONALISM AND COURTESY. IF YOU'D LIKE TO SEE SOME OF MY WORK SAMPLES, I INVITE YOU TO SWIPE THROUGH AND EXPLORE THE QUALITY OF SERVICE THAT I CAN OFFER TO YOUR CUSTOMER DESK. I AM CONFIDENT THAT MY SKILLS AND EXPERIENCE MAKES ME A PERFECT FIT FOR YOUR TEAM, AND I LOOK FORWARD TO THE OPPORTUNITY TO CONTRIBUTE TO YOUR SUCCESS. RESPONDING TO A TICKET ON FRESHDESK ASSIGNED A TICKET TO A TEAM ON FRESHDESK CRM COMPANY CREATED ON HUBSPOT CONTACT CREATED ON HUBSPOT ASSIGNING A TASK TO AN AGENT ON TRELLO LIST OF CUSTOMERS ON ZENDESK SOME TICKETS ON ZENDESK SUCCESSFULLY ZAPPED GOOGLE DRIVE TO WHATSAPP APPOINTMENT SCHEDULED USING PICKTIME CHECK OUT MY SKILLS EXCELLENT TIME MANAGEMENT GOOD DECISION MAKING SELF MOTIVATION EXCELLENT LISTENING SKIL EMPATHY ADAPTABILITY ABILITY TO USE POSITIVE LANGUAGE CLEAR COMMUNICATION SKILL SELF CONTROL TAKING RESPONSIBILITY PATIENCE APPOINTMENT SCHEDULING