MATTHEW FRANKLIN CHIMEREODO-| https://www.linkedin.com/in/franklin-chimereodo-matthew-95b105280/
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Education
Business Administration and Management- Bachelor’s degreeSept 2025
Brigham Young University
GPA: 3.70Rexburg, Idaho U.S.A.
Advanced knowledge of business principles, including marketing, finance, accounting, and operations.
Understanding of market research and competitive analysis.
Ability to work collaboratively in teams and build strong relationships with colleagues and stakeholders.
Pathway Connect CertificateNov 2023
BYU–Pathway WorldwideU.S.A.
English language speaking & writing.
Online teamwork & collaboration.
Leadership & time management.
Decision making & problem solving.
Mathematical reasoning
Effective communication
Experience
Customer Support Representative (Part-time)May 2024 – Present
FamilySearchRemote
Became proficient with Zendesk, Genesys, and other Customer support software.
Met and exceeded customer satisfaction and service level agreement (SLA) targets.
Sales Representative/ManagerMay 2023 – April 2024
Jessy-Jane Nigeria Limited.Aba, Abia Nigeria.
Reconciled accounts and performed general ledger maintenance.
Met and exceeded monthly sales targets.
Coordinated all budgeting and forecasting processes.
Full-Time Volunteer RepresentativeMay 2021 – May 2023
The Church of Jesus Christ of Latter-day SaintsAbidjan, Cote D’Ivoire
Developed efficiency in time management, self-reliance, planning, and leadership skills.
Trained and led different volunteer teams in networking, goal setting, and public speaking.
Became proficient in French language, Talking to over 100 people per day.
Skills
Good oral and written communication skills- English and French.
Strategic planning and fast-paced decision-making.
Teamwork and collaboration.
Adaptability to changes, procedures, and directives.
Strong attention to detail.
Leadership Skills.
Ability to Work independently and remotely.
