My name is Francis and I'm from the Philippines. I have 7 years of experience in the retail industry, both locally and abroad, working as a sales agent, product specialist, cashier, and became a Operation store supervisor. I am a degree holder in Business Management, graduated in 2002. I also have 2 years of experience as a customer service agent with Verizon, a US-based company, where I handled inbound calls regarding customer billing, payments, and minor technical issues. with minimal supervision, I am paying close attention to detail. I'm a self-motivated person capable of managing my responsibilities to ensure tasks are completed thoroughly. I'm adaptable and proficient in remote work, utilizing project management software and video conferencing for communication.