Francis Carlo Orlanes

FRANCIS CARLO ORLANES G L O B A L L E A R N I N G , TA L E N T & C H A N G E L E A D E R 📍 PHILIPPINES | 📞 - | ✉-LINKEDIN.COM/IN/FRANCIS-CARLO-ORLANES PRO F ES S IO NAL S UMMARY Global Learning & Talent Development leader with 15+ years of experience driving capability building, onboarding, and employee experience across high-growth and enterprise environments. Proven track record in leading transforma on, enabling change adop on, and improving organiza onal performance. Trusted partner to senior leadership in delivering learning, leadership, and engagement strategies that strengthen culture and support business growth. CO R E E X PE RT I S E • Learning & Development Strategy • Leadership Development • Change Management • Talent Development • Employee Experience • Organiza onal Development • Stakeholder & Execu ve Management • Global Program Management PRO F ES S IO NAL E XPE RIE NC E Head of Learning & Development Wo ow Inc. | San Francisco, CA (Remote) | May 2021 – March 2026 • Built and led a global L&D func on, enabling capability development across mul ple regions • Scaled learning and onboarding programs, improving onboarding e ec veness by 80% and reducing me-to-produc vity by 75% • Led global recruitment strategy, hiring over 1,500 contract employees across 11 countries and reducing me-to-hire by 40% • Implemented end-to-end onboarding and talent programs, reducing early a ri on by 20% • Delivered training, change, and communica on strategies for global rollouts, achieving 80% adop on / 20% error reduc on • Drove leadership development and engagement ini a ves, improving performance and reten on Regional Manager, APAC Site Opera ons (Global Services) Johnson & Johnson | Singapore / Philippines | Apr 2019 – Jun 2020 ti ti tt ti ti ff ti ff ti ti ti ti ti ti ti ti ti ti ti ti ti ti ti ti ti ti ti ti ti fl • Led a 1,000+ employee shared services hub across APAC • Directed learning, engagement, and communica on strategies, improving engagement by 20% • Led business con nuity and crisis readiness programs, achieving 98% compliance • Delivered leadership development ini a ves, improving e ec veness by 30% • Drove transforma on and opera onal improvements, achieving 3.5% cost savings Associate Manager, Manila Site Administrator (Global Services) Johnson & Johnson | Jun 2018 – Mar 2019 • • • • Led learning, communica on, and engagement ini a ves Implemented employee experience programs, improving sa sfac on by the 5 pts Delivered business con nuity training, achieving 90% readiness Facilitated leadership development ini a ves suppor ng 280 leaders Regional Lead, Manila Site Coordinator (Global Services) Johnson & Johnson | Sep 2016 – Jun 2018 • • • • Led regional engagement and communica on strategies, increasing engagement by 6 pts Drove change management ini a ves, improving adop on by 80% Built employee feedback frameworks, increasing par cipa on by 60% Recognized for strategies later adopted at a global level Learning Services Lead TELUS Interna onal Philippines | Oct 2015 – Aug 2016 • Led delivery of learning programs for IT and nancial services • Designed training strategies, improving performance metrics by 21% • Drove process improvements (Lean Six Sigma), reducing defects by 15% Earlier Career TELUS Interna onal & Convergys -) Progressed through training, coaching, and opera ons roles, building exper se in learning delivery, performance improvement, and stakeholder management. KEY ACHIEVEMENTS • Built and scaled global L&D and onboarding programs across regions • Led global recruitment and workforce expansion • Reduced a ri on and improved onboarding outcomes through targeted learning strategies • Delivered cost savings of 3.5% of a large opera ons through capability and process improvements • Led transforma on ini a ves across APAC for a 1,000+ employee organiza on EDUCATION & CERTIFICATIONS ti ti ti ti ti ti ti ti ti ti ti ti fi ti ti ti ti ti ti ti ti ti ti ti ti ti tt Ateneo Graduate School of Business – Project Management | 2019 Lean Six Sigma Green Belt | 2015 University of the Philippines Diliman – BS Chemistry | 2005