Francis Anthony Nicolas

FRANCIS ANTHONY NICOLAS E-COMMERCE Work Experience Taskus Incorporated - Email support/ Content moderator About Me Dedicated professional with 15 years of experience in the BPO industry, specializing in customer support, communication, and process efficiency. Now transitioning into the field of Ecommerce Virtual Assistance, backed by self-directed learning and relevant certification. Highly adaptable, techsavvy, and eager to bring my strong organizational skills, attention to detail, and client-focused mindset to support online businesses and entrepreneurs. Contact- https://francisanthonynicolas.myst rikingly.com Provide assistance with technical and general concerns. Report e-commerce post or pages of bad actors/ policy violator on a social media platfrom. Sykes Asia Incorporated - Email support/ Content moderator Handle product technical issues and troubleshooting. Delete or remove post from policy violators on question-andanswer platform. ICT Marketing Services - Customer service representative Regularly update and maintains customer data base. Assistance with customer billing issues. Provide basic information and operations about the product to new customers. Education Our Lady of Fatima University - BS. Nursing Rodriguez Rizal 1860 A.M.A Computer College Skills BS. Computer science Product Listing - Certification Customer Service Product Research Shopify and Amazon Management Basic Graphic Design Social Media Assistance Become E-Commerce Virtual Assistant Complete Course 2025 - Udemy