Francis Alejandro A. Rumbines

RUMBINES, FRANCIS ALEJANDRO A. 186 B Pinaglabanan Extension San Juan City-- PROFILE: • A communication research undergraduate with strong background in the field of communication and is committed to be of service to people. Open for new learnings and experiences for career and personal growth. • Knowledge in the BPO Industry. • Employee Services/Human Resource of United Parcel Services (UPS) • Knowledge in invoicing and JP Morgan PaymentNet Reconciliation • Knowledge in documenting sensitive information such as drug and alcohol results and other medical records/history. • B2 (Upper Intermediate) in English. WORK EXPERIENCES: Transcom Asia, Philippines - Pasig Employee Services/Customer Service Representative • Multi-skilled representative of United Parcel Services (UPS) account. Handled medical records department, billing department, human resource department and inbound calls from seasonal UPS drivers needing assistance in their applications and technical concerns. Rarejob Philippines Online English Tutor • March 2021 – September 2021 Conduct an online class depending on the chosen lesson material of the Japanese students, mostly adults and some are professionals. Native Camp Online English Tutor • July 2020 – January 2023 April 2020 – April 2020 Conduct a 30-minute online class by using the chosen lesson material of the student, following the lesson script and flow and accomplishing the following: enunciate the words properly, give gestures, provide visual aids, motivate, understand the strength and weaknesses of the students and utilize interpersonal skills during the class especially on the young learners and give them feedback after the class in order to build rapport and keep them coming back to book/reserve another schedule with you. ABS-CBN Work Immersion Program - TV Production Team • February 2020 – February 2020 Made a short film about the book of Ricky Lee entitled “Trip to Quiapo” by conceptualizing, script-writing, filming, dubbing, acting, presenting and making of storyboard as a group to meet the expectations of our boss and produce a quality work to graduate Senior High School as part of the school requirements. AWARDS AND ACHIEVEMENTS: • Consistent President’s Lister of Bachelor of Arts in Communication Research in the year 2019-present. • A candidate for best group research and placed 2nd. • Highest Academic Awardee of Academic Year-. • 2nd Placer in Slogan Making. • Top 1 student of Academic Year-. • Top 3 student of Academic Year-. EDUCATION: Tertiary: Polytechnic University of the Philippines College of Communication – Bachelor of Arts in Communication Research Secondary: University of the East Senior High School - Humanities and Social Sciences Vibrance Learning Academy Junior High School Academia Del Senor Nazareno Junior High School Sta. Mesa Manila Recto, Manila San Juan City San Juan City Primary: God’s Little Wonders Learning Center Elementary San Juan City St. John’s Academy Elementary San Juan City PERSONAL BACKGROUND: Age: 21 Gender: Male Nationality: Filipino Civil Status: Single Name of Mother: Maria Jocelyn A. Rumbines Name of Father: Alejandro M. Rumbines Jr. Date of Birth: December 05, 2000 Birthplace: Santa Mesa, Manila CHARACTER REFERENCE: Prof. Jochebed Dela Cruz Professor, Department of Humanities and Social Sciences Faculty Member, University of the East Senior High School University of the East-Manila- Prof. Mark Philip Costales Javier Professor, Department of Humanities and Social Sciences Faculty Member, University of the East Senior High School University of the East-Manila- Howard Ryan D. Sunga Legal Secretary Elamparo&Elamparo Law Firm- I HEREBY AFFIRM that the above information is true and correct to the best of my knowledge and belief. FRANCIS ALEJANDRO A. RUMBINES