Francine Marie Phillips

 FRANCINE PHILLIPS- /  H:- Wilmington, OH Summary Seasoned Administrative sales professional seeking a full time work from home position. Sales support, calendar management, email management, scheduling, dispatching, accounts payables, Receivables, billing, job costing, marketing, etc. Skills Organization and efficiency Resourceful Self-directed Customer service orientation Dedicated team player Scheduling and calendar management Time management Strong interpersonal skills Service Fusion Microsoft Office Propertyware Google Hire AS/400 QuickBooks VIP Power BI Wrike ZInspector Experience Operations Manager/ PropertyWorx – Remote Work from Home 02/2019 - Present Recruiting/Sourcing/Posting open positions Upload Inspections from Zinspector into Propertyware and bill Maintenance billing in Propertyware Help set up backend Service Fusion for implementation Customer Service Dispatch Administrative Sales Assistant / G&J Pepsi Cola - Wilmington, OH 08/2016 - 07/2018 Served as Administrative Field Assistant to the Sr Sales Manager, Marketing Manager and 7 Account managers. Prepared Yearly Customer agreements for Renewal Coordinated daily and weekly schedules and monthly calendar obligations for Sr Sales Manager & Market Director. Planned meetings and prepared conference rooms. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Received and screened a high volume of internal and external communications, including email and mail. Created weekly and monthly sales reports Forecasting Maintained an up-to-date department organizational chart. Coordinated all department functions for team of 65 employees. Properly routed ROI's, EMO's and contracts through the SharePoint signature process. Created PowerPoint presentations used for business development. Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. HR Specialist / Columbus Hospitality - Columbus, Oh 07/2015 - 12/2015 Identified staff vacancies and recruited, interviewed and selected applicants. Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Conducted new employee orientation to foster positive attitude toward organizational objectives. Guided candidates through in-house computer testing. Contacted all job applicants to inform them of their application status. Maintained an accurate candidate tracking system. Conducted reference and background checks on all job applicants. Managed all phases of recruitment, including defining hiring management needs and posting available positions. Owner/Operator / Sons of Liberty Arms - Green River, Wy 05/2009 - 10/2018 Opened a new store location  Resolved customer problems by investigating issues, answering questions and building rapport. Stocked and restocked inventory when shipments were received. Completed frequent reviews of company services and finished products to achieve a high standard of quality. Optimized inventory costs by seeking out reliable vendors and setting up fair contracts. Devised successful promotional plans to enable growth in business revenue and customer numbers. Prepared annual federal, state and local tax returns for both individuals and businesses. Used advanced software skills to produce high-quality documents, reports and presentations. Thoroughly reviewed financial statements and tax audits to correct any discrepancies. Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions. Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software. Assisted in the creation of marketing objectives and advertising strategies that were utilized in promotional efforts. Kept abreast of the latest trends and recommended enhancements that would challenge and refine the company's product offerings. Intake Coordinator / Warren County HEAP - Lebanon, Oh 10/2007 - 04/2008 Met with clients one-on-one to determine necessary services and make appropriate treatment recommendations. Determined customer eligibility for benefit programs and services. Efficiently gathered information from families for Energy Assistance Updated customer accounts with interactions, payments and personal information. Ensured that all data was kept confidential in accordance with corporate and federal policies. Compiled data, provided analysis and gathered it into extensive reports to distribute to all appropriate personnel. Education and Training Lane Community College - Eugene, OR2009 GED