Frances Nwoba

Are you a busy entrepreneur, business owner, or executive looking for a reliable Virtual Assistant who can keep your operations running smoothly while you focus on growth? That’s exactly where I come in. I’m a dedicated Administrative Support expert and Virtual Assistant with proven experience in handling administrative support, customer support, data entry, lead generation, and project management tasks with precision and professionalism.

I help businesses save time, stay organized, and boost productivity by managing the details that often get in the way of big-picture growth. From seamless back-end operations to accurate record-keeping and streamlined communication, I ensure that nothing slips through the cracks.

How I Help Businesses Stay Organized & Productive:

📌 Administrative Support – Calendar management, inbox management, document preparation, travel coordination, CRM updates, and process organization.

📌 Customer Support – Handling inquiries via email, chat, or phone with professionalism. Skilled at building rapport, resolving issues, and improving customer satisfaction.

📌 Data Entry & Research – Fast and accurate entry into CRMs, spreadsheets, and databases. Proficient with Google Workspace, Microsoft Office Suite, HubSpot, and Zoho CRM.

📌 Lead Generation – Prospecting, LinkedIn outreach, and contact research with tools like Apollo, Hunter.io, and LinkedIn Sales Navigator.

📌 Project Management – Task tracking, milestone coordination, and workflow optimization using Trello, Asana, ClickUp, Monday.com, and Notion.

Key Achievements:

✔ Helped an e-commerce client achieve a 98% inbox zero rate through structured email management.

✔ Increased customer satisfaction scores by 30% through timely support and ticket resolution.

✔ Generated 200+ verified leads per month for a B2B client using targeted prospecting tools.

✔ Delivered 100% accurate data entry on projects with over 10,000 records, saving hours of manual work.

✔ Coordinated cross-functional projects in Asana and Trello, ensuring 100% on-time delivery.

Who I Support:

➤ Small Business Owners – I handle daily admin tasks so they can focus on growth.

➤ Entrepreneurs & Startup Founders – I organize operations and projects to reduce overwhelm.

➤ Busy Executives – I save hours daily by managing inboxes, schedules, and reports.

➤ Real Estate Professionals – I streamline leads, listings, and communication.

➤ E-commerce Owners – I provide customer support and order management for smoother operations.

➤ Coaches & Consultants – I manage calendars, follow-ups, and client communications.

➤ Agencies – I improve workflows, track projects, and generate leads for faster results.

If you’re looking for a Virtual Assistant who combines efficiency, accuracy, and excellent communication, I’d love to be the support that helps you grow.