Frances Nduka

Frances Brown Nduka 📞 - |-🌍 Remote | LinkedIn: linkedin.com/in/frances-nduka Professional Summary Dynamic and results-driven Sales Consultant with over 5 years of experience in outbound B2B sales, customer acquisition, and client relationship management. Proven ability to conduct high-volume prospecting, deliver compelling presentations via phone and video, and close high-value deals using a consultative approach. Strong understanding of digital marketing, SEO, and funnel strategy. Tech-savvy, self-motivated, and dedicated to driving revenue and business growth in fast-paced remote environments. Core Competencies Outbound B2B Sales, Phone & Video Presentation Skills, CRM Management (HubSpot, Zoho), Client Needs Assessment,content creation, Paid Ads & Funnel Strategy, Sales content , High-Volume Prospecting, Google Docs/Sheets Proficiency, Strong Follow-up & Organization Professional Experience • Sales & Customer Engagement Specialist Golden Guinea PLC, Umuahia | 2021 – 2023 • Drove B2B sales and onboarded clients through outbound phone/email outreach. • Delivered presentations to prospects via phone and Zoom, resulting in a 30% conversion rate. • Maintained detailed CRM records and ensured timely follow-up across all channels. • Worked cross-functionally with marketing to develop client-focused campaigns that increased customer satisfaction by 40%. • Applied SEO knowledge to optimize product listing visibility and customer communication strategies. • Real Estate Sales Consultant Independent / Remote | 2020 – Present • Prospected and closed land and property sales through video presentations and consultative selling. • Built trust-based relationships with business owners and high-net-worth individuals. • Leveraged social media and SEO-optimized content to generate leads and maintain visibility. • Handled document prep, invoicing, and sales tracking independently. • Customer Support and Appointment Setter Freelance (Remote) | 2023 – Present • Engaged leads and scheduled discovery calls using outbound strategies. • Delivered consultative presentations to explain service offerings clearly to non-technical clients. • Used Google Suite and CRM tools to manage follow-ups and ensure high closing rates. • Handled weekend and after-hours inquiries professionally and effectively. Education & Certifications • M.Ed. Educational Administration and Planning – National Open University of Nigeria – 2024 • Diploma in Support & Customer Service – Digital Witch Training Institute – 2025 • Certificate in Social Media Marketing & SEO Content Creation – A30 Digitals Online Training School – 2025 Tools & Technologies CRM: HubSpot, Zoho, Pipedrive, Communication: Zoom, Slack, Google Meet. Productivity: Google Docs, Sheets, Trello, Sales Platforms: LinkedIn Sales Navigator, Calendly. Highlights & Achievements • Closed over ₦50M in real estate deals within 12 months using digital prospecting and video consultations. • Successfully managed 100+ outbound calls weekly with a 25–35% conversion to sales appointments. • Delivered clear, impactful explanations of complex marketing strategies to non-tech-savvy clients. Availability Full-time | Remote | Monday – Friday Open to weekend and after-hours client interactions