Frances Imelle Del Rosario

FRANCES IMELLE DEL ROSARIO A B C A C C O U N O O K K E U S T O M I R B N B T A N T E P E R E R S E R V I C E M A N A G E M E N T - PROFILE -B5 L44 Toscana Camella Homes, Bago Gallera, Davao City, Davao del Sur, Philippines I am an accounting graduate who is independent, self-motivated, goaloriented with reliable business knowledge and skills. I also have experience in different fields such as Customer Service and Airbnb Management. SKILLS Accounting Bookkeeping Quickbooks Zendesk Email and Chat EXPERIENCE ACCOUNTING & BOOKKEEPING Balidio Accounting & Auditing Office 2019 - 2021 Maintaining accurate and up-to-date financial records, including accounts payable and receivable, and general ledger entries Airbnb Management Bookkeeping and preparing financial statements, such as balance MS Office and Google Tools sheets and profit and loss statements Time Management Familiarity with QuickBooks or similar accounting software Problem Solving Interpersonal Skill Effective Communication CUSTOMER SERVICE REPRESENTTIVE & QUALITY ANALYST Awesome Outsourcing BEAWESOME, Inc. | Social27 Inc. 2022 Responding to customer inquiries and resolving customer EDUCATION complaints in a professional and efficient manner ATENEO DE DAVAO UNIVERSITY Bachelor of Science in Accountancy 2014 - 2019 being met Dean's Lister Active member ofJunior Philippine Institute of Accountants (JPIA) and Accountancy Student Executive Council (ASEC) Evaluating overall performance and monitoring if standards were Gathering data and making a clear report AIRBNB MANAGEMENT Airbnb 2021 - present Managing properties listed on Airbnb, including listing creation, pricing updates, and customer communication Monitoring and reconciling Airbnb account, including payments and cancellations Overseeing property maintenance and ensuring policy compliance